Shipping & Returns
- Return Policy
- What shipping options are available?
- Do you ship outside of the USA?
- What could cause a shipping delay?
- Is there a cost on returns?
Q: Return Policy
• NO returns after 14 days.
• NO returns on electrical items, helmets, or apparel.
• All returned items must be in original packaging.
Q: What shipping options are available?
• Online orders will be shipped through UPS. Please contact us if you are interested in expedited shipping on your order.
Q: What could cause a shipping delay?
• Shipping delay can occur when the wrong address or zip code is submitted for the shipping address. If the shipping company can not deliver the package we will contact you via phone or email.
• During the holiday season, shipping delivery times may vary.
Q: Is there a cost on returns?
• There will be a 20% re-stocking fee for any returned/refused items.
• Shipping fees will not be refunded, and return shipping will be paid by customer.
Thank you for shopping with Altus MotoParts!
For any questions, please call us at 580-477-1500.